Terms Of Service

Terms of Service

Effective Date: 04/22/2026

Welcome to Apex Auto Tech Pro. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

Apex Auto Tech Pro provides automotive diagnostics, repair, maintenance, and related services. All services are subject to availability. We reserve the right to refuse service where permitted by law.

2. Appointments and Scheduling

Appointments may be scheduled online, by phone, or in person.
We strive to stay on schedule, but delays may occur due to workload, traffic, parts availability, or unforeseen circumstances.
Customers are responsible for providing accurate information regarding their vehicle, contact details, and requested services.

3. Estimates and Pricing

All estimates are based on the information available at the time they are provided.
Final pricing may change if additional issues are discovered during inspection, diagnosis, or repair.
We will make reasonable efforts to notify you and obtain approval before performing additional work.

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.
We accept cash, credit cards, debit cards, and other approved payment methods.
Late or unpaid balances may be subject to additional fees or collection efforts as permitted by law.

5. Cancellations and Refunds

Appointments should be canceled or rescheduled with reasonable notice.
Refunds are not guaranteed once services have been performed.
If you have a concern about service quality, please contact us promptly so we can attempt to address the issue.

6. Customer Responsibilities

Customers must ensure the vehicle is accessible and reasonably safe to inspect or work on.
You are responsible for removing personal belongings from your vehicle before service.
Apex Auto Tech Pro is not responsible for lost, stolen, or damaged personal items left in the vehicle.

7. Warranty Disclaimer

Certain services or parts may come with a limited warranty, if expressly stated in writing.
Unless otherwise stated, services are provided “as is” without additional warranties, express or implied, to the fullest extent permitted by law.
We are not responsible for failures caused by pre-existing conditions, misuse, neglect, accidents, or unrelated mechanical issues.

8. Limitation of Liability

To the fullest extent permitted by law, Apex Auto Tech Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of time, income, profits, or vehicle use.
Our total liability for any claim arising out of or relating to the services provided shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Website Use

All content on this website is provided for informational purposes only.
Unauthorized use, copying, reproduction, or distribution of website content is prohibited.
We do not guarantee that website content is always complete, accurate, or current.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services for convenience.
We are not responsible for the content, policies, or practices of those third-party websites or services.

11. SMS Terms and Conditions

By submitting your phone number through our website, chat widget, web form, scheduling form, or other opt-in method, you agree to receive text messages from Apex Auto Tech Pro. These messages may include appointment confirmations, appointment reminders, service updates, follow-up messages, customer care messages, and limited promotional or marketing messages if you have provided the appropriate consent. HighLevel’s requirements specifically call for this SMS program description on the Terms page. (HighLevel Support Portal)

  • Opt-Out: You can cancel SMS communications at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. HighLevel requires complete opt-out instructions like this on the Terms page. (HighLevel Support Portal)
  • Rejoining: To rejoin, sign up again through the original opt-in method you used, or contact us and request to be re-enrolled. Rejoin instructions are also part of HighLevel’s required Terms content. (HighLevel Support Portal)
  • Help: If you need assistance, reply HELP to any message or contact us directly at:
    Phone: (945) 337-0190
    Email: service@lc.apexautotechpro.com
    HighLevel requires HELP instructions or direct support contact information on the Terms page. (HighLevel Support Portal)
  • Message Frequency: Message frequency may vary depending on your interaction with us, your appointments, and your service activity.
  • Message and Data Rates: Message and data rates may apply to messages sent to you from us and to us from you. For questions about your text or data plan, contact your wireless provider. HighLevel specifically requires this disclosure. (HighLevel Support Portal)
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages. HighLevel specifically requires a carrier liability disclaimer. (HighLevel Support Portal)
12. Age Requirement

By using our website and enrolling in SMS communications, you represent that you are at least 18 years old or are using the website and services with the involvement and consent of a parent or legal guardian. SMS enrollment is intended for adults 18 and older. This helps address the age-restriction item flagged in your compliance review. (HighLevel Support Portal)

13. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.
Please review our Privacy Policy here: https://apexautotechpro.com/privacy-policy/. HighLevel requires a working Privacy Policy link on the Terms page. (HighLevel Support Portal)

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any updates will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted constitutes your acceptance of those changes.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Apex Auto Tech Pro
Phone: (945) 337-0190
Email: service@lc.apexautotechpro.com
Address: 5121 Gordon Smith Dr, Rowlett, TX 75088

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.