Privacy Policy

Effective Date: 04/22/2026

Apex Auto Tech Pro (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect the following information when you use our website, contact us, request service, or opt in to receive communications from us:

Personal Information

1. Name
2. Phone number
3. Email address
4. Service address, if applicable
5. Vehicle details and service information you provide

Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited
• Time spent on the website
• General website usage data collected through cookies or similar technologies

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and service requests
• Schedule, confirm, and manage appointments
  Provide customer support
• Send service updates, appointment reminders, and follow-up communications
• Improve our website, services, and customer experience
• Send promotional or marketing communications only where you have chosen to receive them

3. SMS Communications and Opt-In Information

If you provide your phone number and expressly consent to receive text messages from Apex Auto Tech Pro, we may send you SMS messages related to:

• Appointment confirmations and reminders
• Service updates
• Customer support and follow-up messages
• Promotional or marketing messages, only if you separately opt in where required

SMS consent is not required to purchase services from Apex Auto Tech Pro.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This is the exact type of statement GoHighLevel says must appear in a compliant Privacy Policy.

If you opt in to receive SMS messages, your consent applies only to Apex Auto Tech Pro and does not extend to any other company or affiliate.

4. How We Disclose Information

We do not sell your personal information.

We may disclose personal information only as reasonably necessary:

• to service providers that help us operate our business, such as payment processors, customer support tools, website hosting providers, and text message delivery platforms
• when required by law, subpoena, court order, or legal process
• when necessary to protect our rights, property, safety, or the safety of others

Where this section refers to service providers or support vendors, it does not include permission to share SMS opt-in data or consent for marketing or promotional purposes. GoHighLevel’s guidance specifically requires that any broader sharing language be narrowed so it does not apply to SMS opt-in data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• enhance website functionality
• understand website traffic and visitor behavior
• improve website performance and user experience
  You may disable cookies through your browser settings, although some parts of the website may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to outside websites or services. We are not responsible for the content, security, or privacy practices of those outside websites.

8. Your Rights and Choices

You may have the right to:

• request access to the personal information we have about you
• request correction of inaccurate information
• request deletion of your information, where applicable
• opt out of marketing emails or text messages

To stop receiving text messages, reply STOP to any SMS message you receive from us.
For help, reply HELP or contact us directly.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website after updates are posted means you accept those changes.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Apex Auto Tech Pro
Phone: (945) 337-0190
Email: service@lc.apexautotechpro.com
Address: 5121 Gordon Smith Dr, Rowlett, TX 75088

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.